Post by feanor on Nov 7, 2021 16:30:43 GMT
Hello,
I have lost access to my main account since last night, when I needed to kill the browser process and restart it after DST kicked in.
The character name is 'Feanor'. About level ~48, been playing about a week.
When I attempt to login, it tells me invalid credentials. I do have access to the email account I linked to the game account when I set it up.
I went through the process of requesting a pw reset. I received the email, clicked the link, filled out the form, and it said the change was successful, however there was also yellow text above this that says 'bad hash'.
The changed pw doesn't permit me to login either.
Please let me know how I can go about recovering my account, thank you!
I have lost access to my main account since last night, when I needed to kill the browser process and restart it after DST kicked in.
The character name is 'Feanor'. About level ~48, been playing about a week.
When I attempt to login, it tells me invalid credentials. I do have access to the email account I linked to the game account when I set it up.
I went through the process of requesting a pw reset. I received the email, clicked the link, filled out the form, and it said the change was successful, however there was also yellow text above this that says 'bad hash'.
The changed pw doesn't permit me to login either.
Please let me know how I can go about recovering my account, thank you!